Client Services Analyst (Remote) Job at Wing Assistant, Remote

M3J1QXB0TTk2cXlpaTFSdzlMM1V6cjNG
  • Wing Assistant
  • Remote

Job Description

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we’re looking for a Client Services Analyst to start immediately!

Duties and Responsibilities include but are not limited to:

  • Accurately onboard clients into the company platform.
  • Monitor assigned client accounts and optimize account performance through budget, bid, segmentation, and ROI improvements .
  • Prepare and conduct regular client trend and performance reviews.
  • Resolve technical, product, and account-related issues in a timely manner.
  • Document all client interactions and account activities accurately in HubSpot .
  • Recommend product improvements and appropriate solutions based on client needs.
  • Collaborate with internal teams to improve client retention and overall account performance.
  • Analyze account performance data to identify opportunities for optimization and growth.
  • Proactively identify potential account risks and recommend solutions before issues arise.
  • Support customer retention, revenue growth, and upsell initiatives.

Qualifications:

• Strong analytical skills with experience using Microsoft Excel and other Microsoft Office applications
• Excellent customer service and account management skills
• Strong verbal and written English communication skills
• High attention to detail and ability to identify issues proactively
• Ability to work independently with minimal supervision after training
• Strong problem-solving and critical thinking skills
• Adaptable and comfortable working in a fast-paced environment
• Experience with HubSpot is an advantage
• SQL experience is a plus

Technical Requirements:

• USB Headset with Noise Cancellation feature
• Working Webcam
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps cable connection
• Backup Internet Service Speed: at least 10 Mbps

Benefits:

• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay

Schedule: 9:00 AM – 5:00 PM (Overlapping with US Central Time)
Location: This is a remote job

Salary Package :

• Starting at PHP 77,000 – Up to PHP 85,000

Job Tags

Full time, Work at office, Immediate start, Work from home, Worldwide

Similar Jobs

Celestica International LP

07 - Global Health & Safety Analyst 1 Job at Celestica International LP

 ...: Operations Support (SUP)Role: Analyst (ANA)Job Title: Security Analyst Job Code: ANA-OPS-GHS Job Level: Level 07Direct/...  ...hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development from... 

Symicor Group

BSA/AML Compliance Analyst - To $75K - Los Angeles, CA - Job # 3755 Job at Symicor Group

 ...BSA/AML Compliance Analyst To $75K Los Angeles, CA Job # 3755 Who We Are: The Symicor Group is a boutique talent acquisition firm based in Schaumburg, IL & Rockport, TX. Our nationally unique value proposition centers around providing the very best available... 

Lane Enterprises Inc

CDL Driver Job at Lane Enterprises Inc

 ...CDL Driver Location: 377 Crooked Lane, King of Prussia, PA, 19406, United States Base Pay: $30.00 - $34.00 / Hour Employee...  ...identifying any potential mechanical or safety issues. Must maintain truck, trailer, and securement devices in a neat and orderly fashion.... 

Equinox

Licensed Esthetician, Nashville Job at Equinox

 ...Enthusiastic, energetic, personable, and friendly, as well as passionate, intelligent, and knowledgeable regarding the fitness industry Excellent verbal and written communication skills Excellent time management, organizational, and follow-up skills Ability... 

Niti Global Consulting Pvt. Ltd.

Political Risk Analyst/Consultant - Indo-Pacific Affairs Job at Niti Global Consulting Pvt. Ltd.

 ...About Us Niti Global Consulting Pvt. Ltd. is a pragmatic consulting firm bridging the gap between strategic policy insights and commercial decision...  ...Responsibilities: * Conduct in-depth analysis of political, economic, and security developments in the Indo-Pacific...